Whenever you cast a Kraken, Leviathan, Octopus, or Serpent spell from your hand, look at the top X cards of your library, where X is that spell's mana value. You may cast a spell with mana value less than X from among them without paying its mana cost. Put the rest on the bottom of your library in a random order.
SINGLES
ALL SINGLES SALES ARE FINAL
SINGLES ORDERS CANNOT BE CANCELLED BY CUSTOMERS
PRE-ORDER CANCELLATIONS
We understand plans can change, but please note that canceling pre-orders will incur a 10% Processing Fee. No exceptions.
WE DO NOT CANCEL PRE-ORDER ITEMS DURING RELEASE WEEK.
RETURNS/REFUNDS
At this time, we cannot accept returns on TCG products.
ROUTE IS A NON-REFUNDABLE FEE.
For all other items, you can return them unopened for a full refund. The customer is responsible for the return shipping charge.
ORDER CANCELLATIONS
This applies to non-pre-order items. If you need to cancel a pre-order, please visit the pre-order page.
For order cancellations, please email support@animealley.ca. Due to our quick fulfillment times, if the item is processed before our support team can review your ticket, we won't be able to process a cancellation. Please allow 2-3 business days for a full refund to be processed.
You also have the option for store credit. Store credit is issued to an account under the recipient's name and can only be redeemed by the account holder. Store credit is not transferable.
EXCHANGES
We are happy to accept exchanges on unopened products within 14 days of purchase. Just bring your receipt and you can exchange it for anything in the store or get a full refund.
MISSING PIECES
If a game you purchased from us has missing or damaged components, please contact the game's publisher for replacements. Most publishers have a contact page and will be able to ship you replacement pieces free of charge. If you need help getting in touch with a publisher, please let us know and we can direct you to the appropriate contact.
DAMAGED PRODUCTS/MISSING ITEMS
If you receive a damaged or missing product, please notify us by email at support@animealley.ca within 24 hours of the product being delivered.
We understand how frustrating it can be, but please note there will be no refunds on ripped boxes. Although this is not a common issue as items are shipped directly to us from manufacturers, this policy is in place to prevent fraud and is not a valid reason for a refund, store credit, or exchange.
PRICE ADJUSTMENTS
We do not offer price adjustments on products during sales periods. ALL SALES ARE FINAL WHEN ON SALE.
If our price drops before your item ships, we will offer a price adjustment in the form of store credit.
ANIME FIGURES
All sales of Anime Figures are final.
Pre-order cancellations for Anime Figures will incur a 10% Processing Fee.
We do not cancel pre-order items during release week.
If an Anime Figure you purchased has missing or damaged components, please contact the manufacturer's customer service for replacements. We can assist in providing contact information if needed.
Exchanges on unopened Anime Figures are accepted within 14 days of purchase with a receipt.
If you receive a damaged or missing Anime Figure, you are required to notify us by email at support@animealley.ca within 48 hours of the product being delivered.
GENERAL POLICY
All Policies are subject to change at any time without notice.
Near Mint condition cards show minimal or no wear from play or handling and will have an unmarked surface, crisp corners, and otherwise pristine edges outside of minimal handling. Near Mint condition cards appear 'fresh out of the pack,' with edges and surfaces virtually free from all flaws. '
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Lightly Played (LP)'
Lightly Played condition cards can have slight border or corner wear, or possibly minor scratches. No major defects are present, and there are less than 4 total flaws on the card. Lightly Played condition foils may have slight fading or indications of wear on the card face. '
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Moderately Played (MP)'
Moderately Played condition cards have moderate wear, or flaws apparent to the naked eye. Moderately Played condition cards can show moderate border wear, mild corner wear, water damage, scratches , creases or fading, light dirt buildup, or any combination of these defects. '
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Heavily Played (HP)'
Heavily Played condition cards exhibit signs of heavy wear. Heavily Played condition cards may include cards that have significant creasing, folding, severe water damage, heavy whitening, heavy border wear, and /or tearing. '
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Damaged (D)'
Damaged condition cards show obvious tears, bends, or creases that could make the card illegal for tournament play, even when sleeved. Damaged condition cards have massive border wear, possible writing or major inking (ex. white-bordered cards with black-markered front borders), massive corner wear, prevalent scratching, folds, creases or tears. '